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Troubleshooting - Clean booting your computer

Clean booting allows you to start a computer with a minimal set of services and programs. This allows you to troubleshoot possible conflicts with other applications. For example, if XSI normally does not start, but does start when you clean boot, then something is conflicting with XSI.

Clean booting also is a good way to get a Process Monitor log that doesn't contain too much extra noise.

To clean boot your computer

1. Start the System Configuration Utility

   Click Start, click Run, type msconfig, and then click OK.

   The System Configuration Utility dialog box appears.

2. Configure selective startup options
   1. In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
   2. Click to clear the Process SYSTEM.INI File check box.
   3. Click to clear the Process WIN.INI File check box.
   4. Click to clear the Load Startup Items check box.
   5. Click the Services tab.
   6. Click to select the Hide All Microsoft Services check box.
   7. Click Disable All.
   8. In the list of services, find SPM License Server and click the check box beside it.
   9. Click OK.
   10. When you are prompted, click Restart to restart the computer.

To return to the Normal startup state

1. Click Start, click Run, type msconfig, and then click OK.

   The System Configuration Utility dialog box appears.

2. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.
3. When you are prompted, click Restart to restart the computer.