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Table of contents

1 License Troubleshooting 1.1 License activation problems 1.2 No Interactive License Available 1.3 Dongle Problems

License Troubleshooting

License activation problems

How do I: Troubleshoot license activation problems? (http://softimage.wiki.avid.com/images/5/5f/TroubleshootLicActivation.zip) (8MB, 2:01) This short video shows you how to troubleshoot license activation problems for XSI Foundation and XSI Student.

No Interactive License Available

These two short videos show you how to troubleshoot the "No Interactive License Available" error.

• Part 1 - The License Manager (http://screencast.com/t/JtC0OcjXXN)
• Part 2 - SPM_HOST and telnet (http://screencast.com/t/FthT8s5C8)

Dongle Problems

If you need to install the dongle driver, or if you need to switch from SLP licensing to SI0, these two (short) videos will help.

• Installing the dongle driver (http://screencast.com/t/ZdOYD75YM5)
• Generating a request code (http://screencast.com/t/MNKOxHhcLtd)