Category:Support

XSI Support Information

Quick links to support info on softimage.com

Quick Links

• SOFTIMAGE|NET (http://community.softimage.com/index.php)
• XSI Support Blog
• XSI List (http://www.softimage.com/community/discussion_groups/Default.aspx)
• XSI Base (http://www.xsibase.com)
• XSI Blog (http://www.xsi-blog.com)
• CgTalk XSI (http://forums.cgsociety.org/forumdisplay.php?s=&forumid=24)

Troubleshooting

• Videos
• Vista
• Dongles
• Errors
• Process Monitor
• Clean Booting
• Startup Problems

Categories

• Setup
• Licensing
• XSI SDK
• Scripting

XSI Issues

• Submitting a License Request for Essentials/Advanced
• Getting your 6.5 license
• SLP Licensing for Foundation and XSI Student/Teacher
• How do I get my XSI 6 License?
• Foundation/Trial was working but now it won't start
• XSI crashes or freezes at startup
• Installing XSI 6
• Troubleshooting

Recent Support Articles

NEW Check out the XSI Support Blog

• Wacom Tablet Error at Startup
• INFO: Vista and the License Manager
• Support How To Videos
• Vista Known Issues
• INFO: What Licenses do you need for a render farm?
• Troubleshooting Startup Problems

Top Support Articles

• INFO: Understanding XSI Licensing
  Want to know what just what those license tokens mean? This page documents the different license tokens you see when you run SPMstat.

• INFO: Understanding Rendering Licensing
  Want to know what "12x Rendering Power" means? Or how to set up a "mini-render farm" with your XSI Advanced license? Or how many CPUs you can use for rendering? Then check out this page.

Troubleshooting

• Troubleshooting for XSI 6
• Troubleshooting Startup Problems

• WARNING : 3000 - Missing OpenGL extension

• WARNING : 3000 - RT shader DLL (Cg_Shaders.dll) not found in path

• This application failed to start because ilcor10.dll was not found.

• "Failed to save scene before system failure" errors

• "Component Transfer Error" during installation

• Conflicts with Firewalls, Security Software, and other Applications

• Troubleshooting Articles for XSI 5.x

How To Articles

• Setting up a server install for XSI 6

• How To: Set Up Distributed Rendering Some tips for setting up distributed rendering with the the mental ray standalone. A work-in-progress page.

• How To: Set the /3GB Switch Even if you don't have 3GB or more of memory, setting the /3GB switch is one of the first things you should try when you have memory or performance problems with XSI on 32-bit Windows.

• How To Articles for XSI 5.x