PRB: The storage folder c:/users/username/Softimage/XSI 6.0 cannot be found


Problem

When you try to start XSI, you get a message dialog box that says something like this:

"The storage folder ->c:\users\USERNAME\Softimage\XSI_6.0<- cannot be found.
Please check your application setup".

and when you click OK, XSI exits.

Solution

1) This problem occurs on computers that do not have a C drive. By default, XSI expects the User location to be on the C drive.

Edit setenv.bat and change the drive letter c: in this line

set XSI_USERROOT=c:\users\%USERNAME%

For example, if you installed XSI on drive G, then change the line to this:

set XSI_USERROOT=G:\users\%USERNAME%

To edit setenv.bat, do one of the following:

  • Click Start > All Programs > Softimage Products > SOFTIMAGE XSI 6.0 > User Tools. In the list of configuration files, click Setenv.bat (Environment script) and then click Edit File.

- OR -

  • Use your favorite text editor to open <drive>:\Softimage\XSI_6.0\Application\bin\setenv.bat.

2) This can also happen with Vista when you have a account name that contains spaces.

To verify your user account settings open a command prompt and enter:

   C:\Users\Simon & Kathy>set USERNAME
   USERNAME=Simon & Kathy
   C:\Users\Simon & Kathy>set USERPROFILE
   USERPROFILE=C:\Users\Simon & Kathy

The remedy is the same described about but instead of changing the drive letter you need to defined an explicit path instead without spaces.

   rem set XSI_USERROOT=%USERPROFILE%
   set XSI_USERROOT=c:\users\Simon
   goto DoneSetUserRoot
   :SetUserRootPreVista
   rem set XSI_USERROOT=%SystemDrive%\users\%USERNAME%
   set XSI_USERROOT="%SystemDrive%\users\Simon"

This page was last modified 21:56, 22 Jul 2008.
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